Job
Locations
Hemker Park and Zoo LLC
Freeport, MN
14/hr
07/05/2025
15/05/2025
15/08/2025
07/09/2025
Varies Position
$250/Month
$14/hr
Job Information
Position
Rate
Job Description
Guest Services :
You will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and will be expected to keep up to date with information about services from accommodation to food and beverage as well as maintaining an up to date knowledge of our facilities, pricing and promotions in order to advise guests accordingly.
The following :
- Assist with the smooth operation of the accommodation and guest service functions
- Ensure that all guests receive a warm welcome friendly and memorable welcome
- Work closely with bookings & reservations, housekeeping, concierge, security, food & beverage and golf operations regarding guest requirements to ensure that all guests’ needs and
expectations are met throughout their stay - Ensure that all guest enquiries and complaints, whether in person, on the telephone
or via email, are dealt with in a friendly and professional manner, ensuring guest satisfaction at all times. Where appropriate ensure that comments and complaints are reported to management - Keep up to date with availability, promotions and pricing in order to provide advice to
guests as necessary and maximise sales opportunities - Ensure that the front of house and guest areas are well maintained at all times
- Any other duties as directed by the Supervisor
Required skills :
- Good customer service skills
- High standard of personal presentation
- Excellent communication and interpersonal skills with a confident and outgoing
personality and an ability to interact with people at all levels - Ability to take initiative and a practical approach to problem solving
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude towards guests and colleagues
- Ability to work as part of a team
- Good attention to detail
- Ability to work under pressure
- Positive and flexible approach to work (weekend and evening work will be required)
Work schedule : Varies, can be scheduled between 06:00am and 00:00am
Job Benefits
English Level
Gender
Cashier Concessions :
Cashiers are responsible to provide fast, friendly, and accurate check out services for
customers. As the primary contact between the customers and the company, they are
expected to deliver top quality customer service and be friendly and engaging when
interacting with guests to project a positive image of the company.
Specific duties may include but are not limited to any combination of the following :
- Greet and interact with Guest in a positive, friendly and professional manner.
- Answer customers’ questions, and provide information on products, policies and
procedures. - Bag or wrap merchandise after purchase.
- Offer customers carry-out service at the completion of transactions.
- Compute and record totals of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Establish or identify prices of goods, services or admission, and sum bills using
calculators, cash registers, or optical price scanners. - Issue receipts, refunds, credits, or change due to customers.
- Maintain clean and orderly checkout areas.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Process merchandise returns and exchanges.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Request information or assistance using paging systems.
- Resolve customer complaints.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight in order to determine prices.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Stock shelves, and mark prices on shelves and items.
- Complete additional duties as assigned by supervisor.
Required skills :
- Standing and constant moving for long periods of time (up to 8 hours per shift).
- Frequent bending and stooping.
- Lifting up to 25lbs. /11 kgs.
- Accuracy and basic math skills are important.
- Must possess a high level of integrity.
- Must possess a positive attitude and work well with other team members.
Work schedule : Varies, can be scheduled any time between 06:00am and 00:00am
Housing Information
Housing
Housing Type
Housing Description
Contact name : Joan Hemker
Address : 307 4th Avenue, Melrose, MN, 56352
Housing Rate
Housing Deposit Required
Housing distance from worksite
Transportation Information
Transportation to work
Transportation time to work
Transportation cost to work
Community Information
Community Description
Community near work
| Facility |
|---|
| Transportation Depot |
| Foodsuper Market |
| Shopping Mall |
| Post Office |
| Bank |
| Public Library |
| Movie Theater |
| Restaurants |
| Fitness Centergym |
| Sportsrecreation Facility |
| Nightlife |
| Laundromat |
| Internet Access |
