• Provide excellent guest services (greeting, answering questions, smiling at guests and coworkers)
• Prepare and serve Food and Beverage items to guests
• Take Food and Beverage orders
• Operate a cash register and make correct change (knowledge of American Currency needed). It is important that the cash register has correct change at the end of each shift
• Clean (with cleaning chemicals and gloves), sanitize, and sweep/mop work areas, including food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways
• Store and rotate stock and food items
• Perform opening and closing procedures related to the assigned Food and Beverage location and as directed by shift supervisors
• Other job related duties as assigned by supervisors or managers
• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey park guidelines
• Must be able to work inconsistent hours between 9:00AM-1:15AM any day of the week, including weekends, holidays, and religious holidays
• Must be able to speak, write and understand English
• Work outside in extreme heat, cold, humidity, rain, direct sunlight, and inclement weather
• Work as a team in a food stand or work independently in a food stand
• Must embody company core values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others
• Must be certified or be able to pass an alcohol service class and working in a location that serves alcohol (free training will be provided)

Working Conditions:

• Physical requirements include standing (for up to 5 hours at a time), walking, bending and lifting up to 9 kilograms (20 pounds) without assistance
• May be working around hot stoves, working with hot oil, and working in non-air conditioned food stands during extreme heat
• Hershey park uses non-latex gloves made of vinyl
• Must provide proper foot ware (all black, non-skid/non-slip sneakers). Available for purchase at the wardrobe department.