Host/Hostess/Runner :

Host/Hostess is responsible to greet arriving guests, welcome them into the
establishment and seating them at a table. As the first contact between the customers
and the restaurant, the host/hostess is a personal representation of the service and
overall hospitality of the staff of the restaurant. While guests are waiting to be seated or
waiting for take-out orders to be ready, it is the job of the hostess to ensure that the
guests are made comfortable and kept informed of the status of their orders or wait
times.

Job Duties and Responsibilities :

• Provides general assistance to servers to ensure customer satisfaction.
• Monitors the open dining sections of the restaurant for empty and cleaned tables.
• Escorts the guests to the dining room.
• Estimates wait times for guests and monitoring the guest waiting list.
• Ensures that the needs of the guests are met while they are waiting.
• Keeps dining room occupancy chart current.
• Answers the telephone.
• Books reservations.
• Assist wait staff as needed, taking initial drink orders, moving tables together, etc.
• Inspect assigned restrooms and clean as needed.
• Complete additional duties as assigned by supervisor.

Required skills :

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift

Work schedule : Schedule varies between 6am-11pm

Average hours per week : 32hr

Description : 

Hourly rate is $12.99 per hour +2% of food sales

• Housing is tied to this placement. Should participant be dismissed from placement
  housing will be terminated immediately.

Server :
Servers are responsible to ensure that customers have an enjoyable dining
experience. As the primary contact between the customers and the restaurant, they
are expected to be friendly and engaging when interacting with guests to project a
positive image of the company while providing top quality service.

Job Duties and Responsibilities :

• Knows all specials on a shift by shift basis as well as all liquor, beer, and wine products
  and all menu items and desserts.
• Present menu, answer questions, and make suggestions regarding food and service.
• Write order on check and relay customer’s order to kitchen to be filled.
• Place food servings on plates and trays according to orders or instructions.
• Garnishes and decorates dishes prior to serving and is the last quality check on food.
• Monitor food distribution, ensuring that orders are delivered to the correct recipients.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs
  other services as determined by establishment’s size and practices.
• Observes diners to respond to any additional requests and determines when meal has
  been completed.
• Totals bill and accepts payment.
• Pre-bus (clean) other tables as well as your own, including dirty plates, glassware,
  condiments, trash, ashtrays, and flatware.
• Stock service stations with items such as ice, napkins, and straws.
• Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
• Assists the hosts at the door and with seating when you are not busy.
• Check the IDs of customers to verify that they are of legal drinking age.
• Maintain proper grooming and uniform standards
• Follows the safety rules provided in the Safety Program found in the employee
  Orientation
• Manual and reports any safety hazards to management immediately.
• Complete additional duties as assigned by supervisor

Required skills : 

• General Math Skills
• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Work schedule : Schedule varies between 6am-11pm

Average hours per week : 32hr