Theme Park Attendants will monitor rides, games and areas throughout the Waterpark, ensure cleanliness of the Theme Park and interact with guests.

This is a physical demanding job that requires someone who is motivated and willing to work hard and provide outstanding Guest Service. Participants should be able to work independently and follow directions from the manager.

Theme Park Attendants must have strong customer service ability, ability to stand on their feet for long periods of time, ability to work with cleaning chemicals, and the ability to communicate with guests on a frequent basis.

Skills Required:

• Great English skills required.
• Ability to stand on feet for long periods of time
• Ability to provide outstanding guest service
• Participants will be assigned to work at times on evenings and weekends.
• Other duties as assigned.

DUTIES AND RESPONSIBILITIES:

• Ensure safety of all guests in the indoor and outdoor areas.
• Assure that our guests have a pleasant and safe stay in the water park by keeping the water park in good mechanical operating order and reporting maintenance issues to water park manager.
• Maintain excellent employee relations with all members of the water park staff.
• Provide customer service that exceeds guest s expectations.
• Daily startup and closure procedures of water park attractions, indoor and outdoor, including trash removal, towel collection, equipment, tubes, and lost and found.
• Assure water park is in a clean and in working order.
• Implement and communicate plans and changes made by resort management.
• Assist in EAP as directed by the water park manager.
• Manage guest complaints and problems.
• Participate in regular meetings of all water park personnel.
• Attend in-service meetings as scheduled by water park manager with a minimum of 4 hours per month.
• Provide fellow staff members with breaks as needed.
• Assist staff with after hour water park parties.
• Report all incidents and accidents to a water park manager on duty.
• Other duties as assigned.

Within the Waterpark team, participants can be placed in one of the following roles; additional duties noted:

Slide Attendant

• Must attend and pass the Slide Attendant Course.
• Slide Attendant must know all whistle and hand signals, as well as how to stop an attraction, and notify the Lifeguard Supervisors that the attraction is down, or that a guest/guests need assistance.
• NOTE: Lifeguard certification is not necessary Waterpark Keeper Understand operating instructions, hazardous material warnings, and maintain all cleaning equipment and supplies such
• NOTE: Waterpark team work in high temps for extended hours, roughly 86 and humid.

Participants will be using cleaning chemicals

Under the Food and Beverage Associate positions duties will vary depending on the needs of the business.

Food and Beverage Retail Concessions, Banquets Server, Banquets Setup, Restaurant Server, Restaurant Host, Food Runner, Cafe Cashier, & food outlet associate.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to greet each guest with a friendly, warm welcome and offer product knowledge to ensure sales are completed.
• Be passionate about all Kalahari Goals, standards, and initiatives.
• Ensure that all work environments are organized, well stocked with creative and attractive displays.
• Help in the support of Completion of daily tasks/checklists.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
• Clean shelves, counters, tables, and windows as needed.
• Actively participate in all monthly inventories to ensure accuracy of inventory quantities.
• Support the team regarding expense controls and loss prevention standards.
• Participate in training classes and Daily Promise shift meetings.
• Other duties as assigned

Participants will be using cleaning chemicals. Participants may be handling pork and alcohol products.