Hotel/Resort Workers
Positions will vary based on needs and assigned by Host Company.

F&B positions: Steward, busser, hostess
Employees are responsible for the efficient and timely transportation of plates to the dining room. This includes proper plate presentation in the kitchen, polishing all plates for service, correct positioning of plates, and ensuring garnish guidelines are met. You will maintain a breakdown station from set-up throughout the shift, assisting the kitchen and service staff with side work as needed. Your responsibilities also include clearing and resetting tables, restocking the service areas and beverage station, and maintaining cleanliness of counters, sinks, utensils, shelves and storeroom areas.

– Providing exceptional guest service.
– Greet and interact with Guest in a positive, friendly and professional manner
– Ensure customer satisfaction and answer any questions or comments from customers
– Preparing food in an appetizing manner.
– Accept payment from customers, and make change as necessary
– Abiding by all health code and food preparation guidelines.
– Maintain a clean workstation.
– Completes opening and closing checklists.
– Stocks and maintains sufficient levels of food products
– Cleaning in accordance to company standards including but not limited to: sweeping and mopping floors, cleaning tables, counters, kitchen and service equipment, removing trash, and cleaning restrooms.
– Complete additional duties as assigned by supervisor.

Room Attendant:
Employees are responsible for keeping guest rooms in a resort clean, safe, stocked and maintained. They are expected to be friendly and engaging when interacting with guests to project a positive image of the company
– Safe handling of cleaning products and chemicals and proper operation of cleaning equipment.
– Clean a specified number of rooms within a designated amount of time.
– Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, locker rooms, and other work areas so that health standards are met.
– Change bed linens and make the beds.
– Replenish towels, linens, toilet tissue, toiletries and complimentary supplies.
– Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas.
– Keep storage areas and carts well-stocked and clean.
– Dust and polish furniture and equipment.
– Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
– Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, hang draperies and dust window blinds.
– Wash windows, walls, ceilings, and woodwork as necessary to meet company standards.
– Carry heavy items and use a wheeled cart to transport supplies.
– Attention to detail, customer assistance and service is a critical part of this position.

Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

Participants cannot choose/change their roles
*Other duties may be assigned.

Required skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
– Must be reliable and responsible
– Ability to stand and walk fast on your feet.
– Previous experience is preferred but not required.
– Requires excellent oral and written communications skills.
– Comprehend reading materials, speak, read and write English.
– Must have the physical strength, stamina and agility to perform the assigned duties.
– The employee must frequently lift and/or move up to 50 pounds.
– Follow all company and safety and security policies and procedures.
– Report works related accidents, or other injuries immediately upon occurrence to manager/supervisor.
– Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
– Requires problem solving abilities.
– Maintain a clean, safe and environmentally responsible work environment.
– Must be able to interact with co-workers and have a sense of TEAM.

Special requirements

Students will be using cleaning chemicals and gloves.
Housing is tied to this placement. Should participant be dismissed from placement housing will be terminated immediately.

Work schedule: Schedule may vary from 6:00 am – 22:00 pm.

Average hours over 2 weeks period: 32 hours per week