At Great Wolf, the Ambassador of Fun creates an exciting atmosphere for kids with handson, unforgettable experiences.
– This role leads Great Wolf Lodge kids’ activities and is also responsible for general retail work, including stocking merchandise and ringing sales.
– Perform all branded experiences consistently according to Family Tradition procedures.
– Responsible for all aspects of Character Appearances and Entertainment at the property including:
1) Perform character appearance duties in a manner deemed acceptable according Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances.
2) Perform Wolf Walk, Story Time, and other brand events/experiences outside of the Cub Club room (hands-on learning, dance parties, karaoke).
3) Personally interact with Great Wolf Lodge guests.
4) When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance.
5) Escorts are the ‘voice’ of the character, so must have the ability and will be expected to converse casually and appropriately with guests.
6) Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions.
7) Responsible for character costume operations including care, cleaning, maintenance, etc.
8) Commit entirely to the assigned scheduled opportunities for specific characters (“Wiley”, “Violet”, or other scheduled character) to appear at on-site and off-site events.
9) Distribute Great Wolf Lodge promotional items designed to help increase guest experience and guest attendance at events.
10) Willingness to perform child-friendly promotional activities on-site and in the community.
12) Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site.
13) All character and escort duties are interchangeable — it is expected that each Pack Member is willing and able to fulfil both roles as needed

Required skills : 

• Must sit or stand for extended periods of time.
• Ability to maintain composure in character suits; including heat and humidity for periods of 30 minutes
• Position requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs.
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures.
• Proven teamwork skills.
• Ability to multi-task and prioritize a variety of tasks with minimal direction.

Required experience : 

• Previous experience in a related fields such as Entertainment, Hospitality, or Education.
• Previous as a Character and/or working with children.