Waterpark Attendant

• Interact with guests in a friendly and welcoming manner.
• Provide exceptional guest service in order to enhance the guest experience in the water park.
• Provide general assistance to guests, including answering questions about the resort, pools, rides and attractions.
• Monitoring the well-being of guests and responding to emergency situations both in and out of water. Includes providing emergency first aid as necessary.
• Enforcing established rules, complying with regulations, and maintaining professional lifeguarding practices.
• Maintaining a constant alertness to what our hundreds of guests are doing, preventing accidents and assisting swimmers in distress. Should an emergency occur, Waterpark Attendants are responsible for taking quick and decisive action and providing emergency care.
• Throughout their shift, Waterpark Attendants are also expected to play an important role in keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working either inside in a humid environment or outside in the elements – heat, humidity, rain, and wind. Long periods of standing are required.
• Advises waterpark management of unsafe and unsanitary conditions.
• Possesses a general knowledge of the waterpark pools and attractions.
• Must read and sign skill acknowledgement and terms of agreement.

Required skills

• Current license in Ellis & Associates International Lifeguard Training Program including CPR, First Aid, and AED. Will receive this training upon arrival.
• Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of pool.
• Must sit or stand for extended periods of time.
• You will be working in a humid, warm environment and be immersed in water for extended periods of time.
• Position requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs.
• Climb multiple flights of stairs.

Work schedule: Varies, can be scheduled between 6am – 11pm

Restaurant Worker

• Dishwasher, busser, food runner (running items to/from buffet line) and possible light food prep work (prepping basic ingredients for cooks to use).
• Depending on English level, may be asked to work Front of House and run a register.

Required skills

In addition to a good command of English, this position is physically demanding and requires:
– Ability to receive direction and perform responsibilities in a fast paced environment
– Standing and constant moving for long periods of time (up to 8 hours per shift)
– Frequent bending and stooping
– Lifting up to 25lbs/11 kg
– Will be working with cleaning chemicals

Special requirements

Participant is required to live at housing facility reserved by Great Wolf Lodge.
– Must be able to work in a stationary position for long periods of times (up to 8 hours).
– Must have full use of five senses: free use of hands to handle items; must be able to speak and hear well; must be able to taste and smell food items.
– Must be agile and have ability to frequently climb, balance, stoop, kneel, crouch, or crawl in order to reach various items and move through sometimes tight spaces.
– Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
– Must be able to lift and balance trays frequently.

Work schedule: Varies, can be scheduled between 6am – 11pm

Average hours over 2 weeks period: 32 hours per week

Room Attendant

• Cleans guest suites in an allotted period determined by management using the proper procedures and chemicals provided by management.

Required skills

Familiar with housekeeping including sanitation, laundry, operations, and guest service.
– Must be able to lift up to 30 lbs, bending, and stretching. Will be working with cleaning chemicals.

Special requirements

Participant is required to live at housing facility arranged by Great Wolf Lodge.* Will be working with cleaning chemicals.
Will be required to stand throughout the shift.
*If you are fired from this placement you will need to vacate the housing as well.

Work schedule: Varies. May be between 6am – 11pm

Average hours over 2 weeks period: 32 hours per week

The Restaurant Server

is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Essential Duties & Responsibilities:

• Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions and understanding customer’s special needs and/or dietary restrictions.
• Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen including accompaniments and condiments from service bars, as requested.
• Responds to additional patron requirements by inquiring of needs; observing dining process.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Required skills

– Some High School education or equivalent.
– Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling.
– Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed.
– Successful completion of criminal background check and drug screen

Special requirements

– Able to lift up to 15 lbs.
– Able to bend, stretch, and twist
– Able to stand for long periods of time
Participant is required to live at housing facility arranged by Great Wolf Lodge.
If you are fired from this placement you will need to vacate the housing as well.

Work schedule: Varies – can be scheduled from 6am – 12am

Average hours over 2 weeks period: 32 hours per week