Food & Beverage – Participant will be responsible for a variety of duties including :

Host/Hostess : responsible to greet arriving guests, welcome them into the establishment and seat them at a table. As the first contact between the customers and
the restaurant, the host/hostess is a personal representation of the service and overall hospitality of the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders to be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their orders or wait times.

Servers : responsible to ensure that customers have an enjoyable dining experience. As the primary contact between the customers and the restaurant, they are expected to be friendly and engaging when interacting with guests to project a positive image of the company while providing top quality service.

Bussers/Food Runners : responsible to assist Servers to deliver food from the kitchen to the customer tables as quickly as possible. they are also responsible to ensure customer satisfaction by providing supportive service to meet the customer’s needs.

Various positions based on roster & schedule including banquets and last bite.

Required skills : Ability to work with US currency

Work schedule : Varies, may include weekdays, weekends, nights, and holidays. 4-7 days per week, 6 – 8 hour shifts
that fall between 8 a.m. – 10 p.m.

Average hours per week : 32hr

Estimated tips : THIS IS A TIPPED POSITIONS: Participants will be guaranteed a minimum of $11/hour

Food and Beverage Retail Concessions team members are responsible to work in work in various food preparation areas, preparing and serving food in accordance to company standards. As the initial contact between the customers and the restaurant,
they are expected to deliver top quality customer service and be friendly and engaging when interacting with guests to project a positive image of the company.

Specific duties may include but are not limited to any combination of the following :

• Providing exceptional guest service.
• Greet and interact with Guest in a positive, friendly and professional manner
• Ensure customer satisfaction and answer any questions or comments from customers
• Preparing food in an appetizing manner.
• Accept payment from customers, and make change as necessary
• Abiding by all health code and food preparation guidelines.
• Maintain a clean workstation.
• Completes opening and closing checklists.
• Stocks and maintains sufficient levels of food products
• Cleaning in accordance to company standards including but not limited to: sweeping and mopping floors, cleaning tables, counters, kitchen and service equipment,
  removing trash, and cleaning restrooms.
• Complete additional duties as assigned by supervisor.

Participant will be responsible for a variety of duties including dishwasher, busser, food runner (running items to/from buffet line), cashier (must be able to work with US currency) and food prep work (prepping basic ingredients for cooks to use). Some purchasing, inventory control and management, baked goods and pastry production. When scheduled in Banquets, participant will also set-up and tear down before and after events.

Participant may work in any of Kalahari’s restaurants, conventions, or concession outlets and will be assigned to outlets based on company need including banquets &
last bite.

The Room Attendant is responsible for keeping guest rooms in a hotel, motel, lodge or inn clean, safe, stocked and maintained. They are expected to be friendly and engaging when interacting with guests to project a positive image of the company.

Specific duties may include but are not limited to any combination of the following :

• Safe handling of cleaning products and chemicals and proper operation of cleaning
  equipment.
• Clean a specified number of rooms within a designated amount of time.
• Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Change bed linens and make the beds.
• Replenish towels, linens, toilet tissue, toiletries and complimentary supplies.
• Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas.
• Keep storage areas and carts well-stocked and clean.
• Dust and polish furniture and equipment.
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, hang draperies and dust window blinds.
• Wash windows, walls, ceilings, and woodwork as necessary to meet company standards.
• Carry heavy items and use a wheeled cart to transport supplies.

Please note that Kalahari guest rooms accommodate families (2 – 22 guests staying in each room or condo for multiple days) and therefore the amount of cleaning needed may vary from room to room. Please reference housekeeping handbook for additional responsibilities.

1.)Waterpark / Slide Attendant :

This position requires exceptional communication skills. In this role, students will be positioned at the top of several different waterpark slides/rides and will be responsible for greeting guests, providing exceptional service at the ride, ensuring the safety of the guests on the ride, and for communicating effectively with the lifeguards located at the bottom of the rides. Students must be aware of all safety rules and precautions of all
waterpark rides and must make sure all guests who choose to use the waterpark slides are of the designated height for the ride, are wearing the correct footwear for the ride,
are aware of the depth of the water below, etc. They are responsible for ensuring the safety of guests/associates in all slides, attractions, and interactive features in the
indoor and outdoor waterpark areas. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the water park.
• Provide general assistance to guests, including answering questions about the resort
• Work with fellow team members to provide guests with a fun and safe experience.
• Monitoring the well-being of guests and responding to emergency situations both in and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing, preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the elements – heat, humidity, rain, and wind. Long periods of standing are required.

2.) Waterpark Attraction Worker :

This position requires exceptional communication skills. In this role, students will be positioned at the top of several different waterpark slides/rides (in and around any water area, 3ft or under) and will be responsible for greeting guests, providing
exceptional service at the ride, ensuring the safety of the guests on the ride, and for communicating effectively with the lifeguards located at the bottom of the rides. Students must be aware of all safety rules and precautions of all waterpark rides and must make sure all guests who choose to use the waterpark slides are of the designated height for the ride, are wearing the correct footwear for the ride, are aware of the depth of the water below, etc. They are responsible for ensuring the safety of
guests/associates in all slides, attractions, and interactive features in the indoor and outdoor waterpark areas. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the water park.
• Provide general assistance to guests, including answering questions about the resort
• Monitoring the well-being of guests and responding to emergency situations both in and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing, preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the elements – heat, humidity, rain, and wind. Long periods of standing are required.

Required skills :

Will be required to stand in and out of water for long periods of time (up to 8 hours).

Must be able to perform the following functions:

• fully submerge underwater
• tread water or float for 1 minute
• swim 25 yards on back or front
• swim (or walk) 20 yards and retrieve a 10lb brick from 3 ft of water.

Will be required to stand in and out of water for long periods of time (up to 8 hours). Exposure to pool chemicals and sun is possible up to entire length of shift. Sunscreen is highly recommended when working outdoors.

1.) Lifeguard – Deep : 

Deep water lifeguards will be responsible for maintaining and monitoring the safety of guests in and around the deep water (any water area, 5 ft or deeper) areas of the waterpark. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the water park.
• Provide general assistance to guests, including answering questions about the resort
• Work with fellow team members to provide guests with a fun and safe experience.
• Monitoring the well-being of guests and responding to emergency situations both in and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing, preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the elements – heat, humidity, rain, and wind. Long periods of standing are required.

2.) Lifeguard – Shallow:
Shallow water lifeguards will be responsible for maintaining and monitoring the safety of guests in and around the shallower water (any water area, 5 ft or under) areas of the waterpark. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the water park.
• Provide general assistance to guests, including answering questions about the resort
• Work with fellow team members to provide guests with a fun and safe experience.
• Monitoring the well-being of guests and responding to emergency situations both in and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing, preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the elements – heat, humidity, rain, and wind. Long periods of standing are required.