Retail Associate

• Retail Sales Associates are responsible to provide fast, friendly, and accurate check
  out services for customers using computerized cash register systems. As the primary contact between the customers and the company, they are expected to deliver top quality customer service and be friendly and engaging when interacting with guests to project a positive image of the company.

Job Duties and Responsibilities:

• Greet and interact with Guest in a positive, friendly and professional manner.
• Answer customers’ questions, and provide information on products, policies and procedures.
• Bag or wrap merchandise after purchase.
• Offer customers carry-out service at the completion of transactions.
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, services or admission, and sum bills using calculators, cash registers, or optical price scanners.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Process merchandise returns and exchanges.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Request information or assistance using paging systems.
• Resolve customer complaints.
• Sort, count, and wrap currency and coins.
• Weigh items sold by weight in order to determine prices.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Stock shelves, and mark prices on shelves and items.
• Complete additional duties as assigned by supervisor.

Work schedule : Varies. A typical shift is around 8 hours in length and could be scheduled between the hours of 7am and 11pm. Students may be scheduled on weekends and holidays.

Overtime wage (if applicable) : 1.5 X Normal rate. Overtime is offered but not guaranteed.