Front Desk
The Front Desk Associate serves as the first point of contact for guests, visitors, and clients. This role is responsible for creating a welcoming environment, managing inquiries, and ensuring smooth day-to-day operations at the reception area.

• Greeting and assisting guests in a professional and friendly manner.
• Answering phone calls, emails, and directing inquiries to the appropriate departments.
• Managing check-in/check-out processes (if in hospitality or housing context).
• Scheduling appointments and maintaining calendars.
• Handling administrative tasks such as filing, data entry, and record keeping.
• Maintaining cleanliness and organization of the front desk area.
• Providing information about services, policies, and procedures.
• Monitor office expenses and costs.
• Take up other duties as assigned.

Required skills

In addition to a strong command of English, this position is physically demanding and requires:
– Clear verbal and written communication; ability to interact professionally with diverse individuals.
– Strong interpersonal skills and a friendly, approachable demeanor.
– Ability to multitask, prioritize, and manage time effectively.
– Basic proficiency in office software (e.g., MS Office, email systems) and phone systems.
– Ability to handle inquiries and resolve issues calmly and efficiently.
– Accuracy in data entry and documentation.
– Reliable, punctual, and maintains confidentiality.

Estimated tips: THIS IS A TIPPED POSITION: Participants will be guaranteed a minimum of $10.00/hour.

Work schedule: Schedule may vary from 6:00 am – 22:00 am.

Average hours per week: 32 hours per week