Lifeguard – Shallow :

Shallow water lifeguards will be responsible for maintaining and monitoring the safety
of guests in and around the shallower water (any water area, 5 ft or under) areas of the
waterpark. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the
  water park.
• Provide general assistance to guests, including answering questions about the resort
• Work with fellow team members to provide guests with a fun and safe experience.
• Monitoring the well-being of guests and responding to emergency situations both in
  and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional
  practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing,
  preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in
  keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the
  elements – heat, humidity, rain, and wind. Long periods of standing are required.

Lifeguard – Deep :

Deep water lifeguards will be responsible for maintaining and monitoring the safety of
guests in and around the deep water (any water area, 5 ft or deeper) areas of the
waterpark. In addition, student will be required to :

• Attend University of Kalahari Lifeguard Training to learn Customer Care skills
• Interact with guests in a friendly and welcoming manner;
• Provide exceptional guest service in order to enhance the guest experience in the
  water park.
• Provide general assistance to guests, including answering questions about the resort
• Work with fellow team members to provide guests with a fun and safe experience.
• Monitoring the well-being of guests and responding to emergency situations both in
  and out of a waterpark area.
• Enforcing established rules, complying with regulations, and maintaining professional
  practices.
• Maintaining a constant alertness to what our hundreds of Guests are doing,
  preventing accidents and drowning in waterpark areas.
• Throughout their shift, Lifeguards are also expected to play an important role in
  keeping the resort clean and comfortable.
• All of these important responsibilities must be fulfilled while working outside in the
  elements – heat, humidity, rain, and wind. Long periods of standing are required.

Required skills : Must be able to swim and pass lifeguard certification class (see attached class
information).
Will be required to stand in and out of water for long periods of time (up to 8 hours).
Exposure to pool chemicals and sun is possible up to entire length of shift. Sunscreen
is highly recommended when working outdoors.

Work schedule : Varies, may include weekdays, weekends, nights, and holidays. 4-7 days per week, 6 – 8 hour shifts that fall between 8 a.m. – 10 p.m.

Average hours per week : 32hr

The Room Attendant is responsible for keeping guest rooms in a hotel, motel, lodge or
inn clean, safe, stocked and maintained. They are expected to be friendly and
engaging when interacting with guests to project a positive image of the company.

Specific duties may include but are not limited to any combination of the following :

• Safe handling of cleaning products and chemicals and proper operation of cleaning
  equipment.
• Clean a specified number of rooms within a designated amount of time.
• Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, locker
  rooms, and other work areas so that health standards are met.
• Change bed linens and make the beds.
• Replenish towels, linens, toilet tissue, toiletries and complimentary supplies.
• Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal
  areas.
• Keep storage areas and carts well-stocked and clean.
• Dust and polish furniture and equipment.
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered
  scrubbing and waxing machines.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners
  and/or shampooers, hang draperies and dust window blinds.
• Wash windows, walls, ceilings, and woodwork as necessary to meet company
  standards.
• Carry heavy items and use a wheeled cart to transport supplies.

Please note that Kalahari guest rooms accommodate families (2 – 22 guests staying in
each room or condo for multiple days) and therefore the amount of cleaning needed
may vary from room to room. Please reference housekeeping handbook for additional
responsibilities.

Required skills : Use of chemicals required

Work schedule : Varies, may include weekdays, weekends, nights, and holidays. Late hours may be expected. 4-7 days per week and work 6-8 hours per day

Average hours per week : 32hr

Retail Sales Associates are responsible to provide fast, friendly, and accurate check
out services for customers using computerized cash register systems. As the primary
contact between the customers and the company, they are expected to deliver top
quality customer service and be friendly and engaging when interacting with guests to
project a positive image of the company.

Specific duties may include but are not limited to any combination of the following :

• Greet and interact with Guest in a positive, friendly and professional manner.
• Answer customers’ questions, and provide information on products, policies and
  procedures.
• Bag or wrap merchandise after purchase.
• Offer customers carry-out service at the completion of transactions.
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, services or admission, and sum bills using
  calculators, cash registers, or optical price scanners.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Process merchandise returns and exchanges.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Request information or assistance using paging systems.
• Resolve customer complaints.
• Sort, count, and wrap currency and coins.
• Weigh items sold by weight in order to determine prices.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Stock shelves, and mark prices on shelves and items.
• Complete additional duties as assigned by supervisor.

Work schedule : Varies, may include weekdays, weekends, nights, and holidays. 4-7 days per week, 6 – 8 hour shifts that fall between 8 a.m. – 10 p.m.