Front of House : Specific duties may include but are not limited to any combination of
the following :

Servers :
Are responsible to ensure that customers have an enjoyable dining experience.

• Knows all specials on a shift by shift basis as well as all liquor, beer, and wine
  products and all menu items and desserts.
• Present menu, answer questions, and make suggestions regarding food and service.
• Write order on check and relay customer’s order to kitchen to be filled.
• Place food servings on plates and trays according to orders or instructions.
• Monitor food distribution, ensuring that orders are delivered to the correct recipients.
• Observes diners to respond to any additional requests and determines when meal
  has been completed.
• Totals bill and accepts payment.
• Pre-bus (clean) other tables as well as your own, including dirty plates, glassware,condiments, trash, ashtrays, and flatware.
• Stock service stations with items such as ice, napkins, and straws.
• Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
• Maintain proper grooming and uniform standards
• Follows the safety rules provided in the Safety Program found in the employee
  Orientation
• Complete additional duties as assigned by supervisor

Bussers :
Are responsible to assist Servers to deliver food from the kitchen to the customer
tables as quickly as possible.

• Provides general assistance to servers to ensure customer satisfaction.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Speedily and efficiently delivers food from the kitchen to the correct customers.
• Fill water glasses and/or pass on beverage refill orders to servers at table.
• Replenish complimentary items such as bread, butter, condiments, etc.
• Clear tables after guests. Take tableware to dish room and place silverware, dishes,
  glassware, etc. in appropriate areas for washing.
• Promptly clean table tops, chairs and booths between seating.
• Check floor and clean as required.
• Reset and arrange tabletop for the next customer.
• Inspect assigned restrooms and clean as needed.
• Respond appropriately to guest requests. Communicate guest requests to server as
  needed.
• Be available to fill in as needed to ensure the smooth and efficient operation of the
  restaurant as directed by the restaurant manager or immediate supervisor.
• Prepares soups, salads and bread & Butter for the servers during rush periods.
• Follows all company health and safety rules.
• Complete additional duties as assigned by supervisor

Host/Hostess :
Are responsible to greet arriving guests, welcome them into the establishment and seat
them at a table.

• Monitors the open dining sections of the restaurant for empty and cleaned tables.
• Escorts the guests to the dining room.
• Estimates wait times for guests and monitoring the guest waiting list.
• Ensures that the needs of the guests are met while they are waiting.
• Keeps dining room occupancy chart current.
• Answers the telephone.
• Books reservations.
• Assist wait staff as needed, taking initial drink orders, moving tables together, etc.
• Inspect assigned restrooms and clean as needed.
• Complete additional duties as assigned by supervisor

Expo :
Expo position involves managing front-of-house operations, ensuring excellent
customer service, and maintaining a welcoming environment for guests. The role
requires effective communication and coordination with team members to deliver a
high-quality dining experience.

Responsibilities

• Manage front-of-house operations to ensure smooth service delivery.
• Provide excellent customer service to guests.
• Coordinate with kitchen staff to ensure timely food delivery.
• Train and supervise front-of-house staff.
• Handle customer inquiries and resolve complaints effectively.
• Complete specified number of rolled silverware assigned by management
• Serve beverages and bread to guests
• Perform light duty cleaning to include use of mops and cleaners
• Run food to Guests from expo line to dining areas using tray carrying techniques
• Knowledge in handling all re-cook, special prep, long ticket, large party/voucher group
  procedures
• Perform opening, closing & side duties: set up, stock, and break down all kitchen
  equipment and prep, line, expo stations
• Assembling orders – double checking product quality and specs
• Act as a liaison between the Heart-of-the-House and Front-of-the-House staff
• Receive and order products
• Communicating professionally with co-workers and Front-of-the-House staff

Required skills :  In addition to a excellent English, both written and spoken required, this position is physically demanding and may require :

• Ability to receive direction and perform responsibilities in a fast paced environment
• Standing and constant moving for long periods of time (up to 8 hours per shift)
• Frequent bending and stooping , lifting up to 25lbs/11 kg
• Strong basic math skills with the ability to operate a cash register or POS system
• Positive team player
• Serving experience preferred but not required

Estimated tips : Estimated tips $50-$200 per shift *Tipping varies on business demand and the guest’s
discretion.

Description : 

This a tipped position :

• Server – $2.33/hr. plus tips with a guaranteed minimum of $7.25/hr.
• Busser – $3.75/hr. plus tips with a guaranteed minimum of $7.25/hr.
• Expo – $12/hr. (no tips)
• Host – $8.25/hr. (no tips)
  Estimated tips $50-$200 per shift.
  *Tipping varies on business demand and the guest’s discretion.

Work schedule : Schedule varies 6am – 10pm

Average hours per week : 32hr